Freelancers, Landlords, and Platform Hosts: Why Payments to Individuals Are Your Most Exposed Fraud Risk

Businesses are investing more than ever in securing supplier payments. Yet another blind spot continues to grow: payments made to individuals.

Freelancers, sole traders, landlords, marketplace sellers, drivers, content creators, platform hosts… payments to individuals are increasing across every industry.

Across Europe, more than 28 million people were already working through digital platforms in 2022, a figure estimated to have reached 43 million by 2025. This evolution is fundamentally changing the nature of the financial flows businesses manage every day.

The challenge is that these payments are often subject to far weaker controls than those applied to traditional suppliers.

When a fraudulent IBAN is registered, the payment can appear perfectly legitimate from an operational perspective… while being transferred directly to a fraudster.

Not Every Supplier Is a Company

Massive Exposure to Payments Made to Individuals

Businesses no longer pay only structured companies supported by easily verifiable legal documentation.

Today, an increasing share of outgoing payments is directed to individuals, including:

  • freelancers

  • sole traders

  • landlords

  • independent creators

  • marketplace sellers

  • drivers and occasional service providers

This trend is driven by the rapid expansion of the freelance economy and digital platform business models.

Freelancers, Sole Traders and Individuals: A Rapidly Growing Payment Flow

The number of freelancers across the European Union has grown significantly over recent years, making payments to individuals a major financial flow for many organizations.

Digital platforms have accelerated this trend through:

  • marketplaces 

  • rental platforms

  • service platforms

  • the collaborative economy

  • the gig economy

As a result, organizations must now manage thousands of individual beneficiaries whose banking details may change frequently throughout the relationship.

An Imbalance Between Corporate and Individual Verification

When onboarding a corporate supplier, organizations generally perform several verification steps, including:

  • company registration checks

  • legal entity validation

  • verification of official documentation

  • Know Your Customer (KYC) procedures

Equivalent controls rarely exist for individuals.

In many cases, the beneficiary’s IBAN becomes the primary element of trust associated with the payment.

Why Individuals Bypass Traditional Verification Processes

Unlike companies, individuals do not always have:

  • standardized legal identifiers

  • easily verifiable official documentation

  • stable administrative structures

As a result, verification often relies on self-declared information and simplified onboarding processes.

This is precisely the weakness fraudsters exploit.

The Same Attacks, Fewer Defenses

How Fraudsters Exploit Payments to Individ

The attacks targeting payments to individuals rely on the same techniques traditionally used in payment fraud:

  • identity impersonation

  • email compromise

  • fraudulent bank account change requests

  • manipulation of operational teams

The difference is simple: controls protecting these payment flows are usually much weaker.

Email Compromise and Identity Impersonation

Fraudsters first gather information about their targets, including:

  • identity

  • professional activity

  • platform affiliation

  • payment history

They may then:

  • an updated IBAN

  • a new bank account

  • revised payment details

The objective remains the same: convince the organization to update the beneficiary’s banking details.

The Fake Bank Account Change Request

The attack scenario is often remarkably simple.

The fraudster contacts the company or platform while pretending to be:

  • a freelancer

  • a landlord

  • a marketplace seller

  • a platform host

They then request:

  • an updated IBAN

  • a new bank account

  • revised payment details

Because these requests are entirely consistent with normal operational processes, they rarely appear suspicious.

Why Controls Are More Difficult for Individual Beneficiaries

Payments to individuals combine several operational challenges:

  • high transaction volumes

  • rapid onboarding

  • frequent bank account updates

  • limited documentation

At scale, manual verification quickly becomes unsustainable.

Four Payment Flows Particularly Exposed to Fraud

Freelancers, Rent, Platforms and Independent Commissions

Not every payment made to an individual carries the same level of risk.

However, certain payment flows combine several critical risk factors:

  • high frequency

  • significant financial exposure

  • automation

  • limited verification

Freelancer Payments: Fast Onboarding, Limited Verification

Freelancers are often onboarded quickly to keep business operations efficient.

However, speed can reduce verification of:

  • the beneficiary’s identity

  • the consistency of banking details

  • account ownership

Rent Payments: The False Sense of Security Created by Recurring Transfers

Recurring payments often generate a false feeling of safety.

Once the beneficiary is registered, payments continue automatically for months—or even years.

A single fraudulent IBAN update may therefore redirect multiple payments before anyone notices.

Platform Hosts: High Volumes and Direct Responsibility

Digital platforms process extremely large volumes of payments to individuals.

Every month they must manage:

  • new beneficiaries

  • bank account changes

  • profile updates

In this environment, manual verification rapidly becomes impossible to maintain.

Yet the platform generally remains financially responsible when a payment is diverted.

Case Study: When a Platform Becomes the Victim of Beneficiary Fraud

How a Simple IBAN Change Can Divert a Legitimate Payment

Fraud affecting digital platforms frequently follows the classic Business Email Compromise (BEC) model: identity impersonation, fraudulent modification of banking details, and payment diversion.

Across Europe, beneficiary account substitution schemes have already resulted in losses amounting to tens of millions of euros.

The Scenario: Impersonating a Platform Host

A fraudster gathers information about an active property host using a rental platform.

The attacker then contacts the platform while reproducing:

  • the beneficiary’s identity

  • previous communication patterns

  • account references

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The Payment Is Executed—and the Fraud Is Discovered Too Late

The next scheduled payment is processed normally—but sent to the fraudster’s account.

The fraud is only discovered after the legitimate beneficiary reports not having received the funds, once the payment has already left the banking system.

As with many payment fraud schemes, detection occurs only after the money has already been transferred.

Financial Consequences and Platform Liability

Even when the platform processes the payment in good faith, it generally remains responsible toward the legitimate beneficiary.

The consequences may include:

  • reimbursement of diverted funds

  • direct financial losses

  • operational costs

  • legal disputes

  • reputational damage
    impact réputationnel 

How Automated Verification Changes the Game

Securing Payments to Individuals in Real Time

As payment volumes continue to grow, manual verification rapidly reaches its operationaSecuring Payments to Individuals in Real Timel limits.

Automated beneficiary verification fundamentally transforms this process by introducing systematic controls before payment execution.

Identity-to-IBAN Verification

Every new beneficiary or bank account modification can be verified automatically to confirm that the account genuinely matches the declared identity.

Immediate Detection of Suspicious Bank Detail Changes

Automated verification solutions can quickly detect:

  • identity inconsistencies

  • suspicious bank accounts

  • unusual account changes

  • high-risk behaviours

before the payment is executed.

Eliminating Manual Verification at Scale

Automation also enables organizations to:

  • reduce reliance on manual controls

  • handle growing payment volumes

  • accelerate payment processing

  • standardize verification procedures

without slowing business operations.

The Hidden Responsibility of Businesses Paying Individuals

Payments made to individuals have become a critical payment flow for many organizations.

Yet these beneficiaries often receive significantly less verification than traditional suppliers, despite growing payment volumes, increasing transaction values, and greater financial responsibility.

This is no longer a niche issue.

Platforms, marketplaces, and organizations operating at scale must now secure millions of payments made to individuals in fully digital environments.

In this context, beneficiary verification has become a fundamental pillar of modern payment security.

Stronger Together

FAQ ?

Besoin de plus d’information sur le sujet ?

Payment fraud involving individuals occurs when criminals manipulate or replace a beneficiary’s banking details so that funds intended for a legitimate person are transferred to a fraudulent account.

Unlike corporate suppliers, individuals generally cannot be verified through business identifiers such as company registration numbers or official corporate records. This often makes beneficiary verification more difficult.

Organizations can use automated beneficiary verification solutions that validate the consistency between the individual’s identity and their IBAN before executing a payment.

Common high-risk payment flows include:

  • freelancer payments
  • landlord and rent payments
  • customer refunds
  • insurance reimbursements
  • marketplace and platform payouts
  • HR-related payments

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