Freelancers, Landlords, Platform Hosts: Why Payments to Individuals Are the Weakest Link in Fraud Exposure

Companies are increasingly securing their vendor payments. Yet another blind spot keeps growing: payments to individuals.

Freelancers, sole traders, landlords, marketplace sellers, drivers, creators, platform hosts… payment flows to individuals are multiplying across every sector.

In Europe, more than 28 million people were already working through digital platforms in 2022, a figure estimated to reach 43 million by 2025. This shift is fundamentally changing the nature of the financial flows companies handle.

The problem: these payments often rely on much weaker controls than those applied to traditional vendors.

And once a fraudulent IBAN is registered, the payment remains technically “compliant”… while going straight to a fraudster.

Not All Vendors Are Companies

A Massive Exposure to Individual Payments

Companies no longer pay only structured businesses with easily verifiable legal documents.

Today, a growing share of financial flows involves individuals:

  • freelancers

  • sole traders

  • landlords

  • independent creators

  • platform sellers

  • drivers or occasional service providers

This shift is driven by the rapid growth of the independent economy and platform-based business models.

Freelancers, Sole Traders, and Individuals: A Fast-Growing Flow

The number of freelancers in the European Union has grown sharply in recent years, turning payments to individuals into a now-massive flow.

Digital platforms have accelerated this trend:

  • marketplaces

  • rental platforms

  • service platforms

  • the sharing economy

  • the gig economy

Companies now have to manage thousands of individual payees, with frequent updates to bank details.

A Control Gap Between Companies and Individuals

When a company onboards a vendor, it typically applies several checks:

  • business registration verification

  • tax ID checks

  • legal document validation

  • KYC procedures

But these same mechanisms rarely exist for individuals.

In many cases, the IBAN becomes the main element of trust associated with the payee.

Same Attacks, Fewer Defenses

How Fraudsters Exploit Payments to Individuals

The attacks observed on payments to individuals follow the same classic payment fraud mechanisms :

  • identity theft

  • email compromise

  • fake bank detail changes

  • manipulation of operational teams

The difference: the controls in place are generally weaker.

Email Compromise and Identity Theft

Fraudsters gather information on their victims:

  • identity

  • activity

  • platform used

  • payment history

Ils peuvent ensuite : 

  • compromise an email account

  • create a lookalike email address

  • replicate familiar communication patterns

The goal is always the same: get the payee’s bank details changed.

Four Particularly Exposed Payment Flows

Freelancers, Rent, Platforms, and Independent Commissions

Not all payments to individuals carry the same level of risk.

Some flows, however, combine several critical factors:

  • frequency

  • automation

  • high financial liability

  • weak controls

Freelancer Payments: Fast Onboarding, Weak Verification

Freelancers are often onboarded quickly into payment systems to keep operations running smoothly.

But this speed sometimes reduces checks on:

  • the payee’s real identity

  • the consistency of their bank details

  • account ownership

Rent and Landlords: The False Security of Recurrence

Recurring payments often create a false sense of security.

Once a payee is registered, transfers repeat automatically for months or years.

A single IBAN change can then divert several payments before it’s detected.

Hosts and Platforms: High Volume, Direct Liability

Platforms have to manage massive volumes of payments to individuals.

Each month, they process:

new payees, changes of bank details and profile updates

In this context, manual verification becomes extremely difficult to maintain.

Yet financial liability still falls on the platform when a payment is diverted.

Independent Commissions: One-Off Payments With Little Oversight

Commissions paid to independent intermediaries also carry high risk: sometimes large amounts, occasional payments, less systematic controls

These flows often escape the monitoring mechanisms applied to recurring payments.

Real-World Case: A Platform Facing Fraud Against a Host

When a Changed IBAN Is Enough to Divert a Legitimate Payment

Fraud observed on platforms often follows the classic mechanics of Business Email Compromise (BEC): identity theft, changed bank details, and diverted payment.

Some payee-change fraud operations have already generated tens of millions of euros in losses across Europe.

The Scenario: Impersonating a Host Account

A fraudster obtains information about an active host on a rental platform.

They then contact the platform, replicating:

  • the payee’s identity

  • familiar communication patterns

  • account references

The Payment Is Executed, and the Fraud Is Discovered Too Late

The next payment is processed normally… but goes to the fraudster’s account.

The fraud is only discovered after the real payee files a complaint, once the funds have already left the banking system.

As with many payment frauds, detection happens after the fact.

What Automated Verification Changes

Securing Payments to Individuals in Real Time

As volumes grow, manual controls quickly reach their limits.

Automated verification transforms payee management by introducing a systematic check before the payment is executed.

Identity/IBAN Match Verification

Every new bank detail registration or change can be automatically checked to confirm that the account matches the declared identity.

Immediate Detection of Suspicious Detail Changes

Automated systems make it possible to quickly identify:

  • identity mismatches

  • suspicious accounts

  • unusual changes

  • risky behavior patterns

before the payment is executed.

The Invisible Liability of Companies Paying Individuals

Payments to individuals have become a critical flow for many companies.

Yet these payees often remain less controlled than traditional vendors, even as amounts, volumes, and financial liability keep rising sharply.

This is no longer a marginal issue:

platforms, marketplaces, and companies operating at scale now need to secure millions of payments to individuals in fully digital environments.

In this context, payee verification is becoming a central issue in payment security.

Stronger Together

FAQ ?

Need to learn more?

Fraud in payments to individuals involves diverting a payment intended for an individual payee (freelancer, landlord, platform host, seller, etc.) by fraudulently changing their bank details or stealing their identity.

Unlike companies, individuals generally don’t have official identifiers such as a business registration number or corporate registry extract to make verification easier. Controls are therefore often weaker, which increases the risk of fraud.

The most exposed flows include:

  • payments to freelancers and independent contractors
  • rent paid to landlords
  • payments from platforms and marketplaces
  • commissions paid to intermediaries
  • payments to individual service providers

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